Shipping Policy (Logistics)
Trusted national and regional couriers deliver your orders across India with multiple service levels, end-to-end tracking, and COD support.
Packaging Options
Box Packaging
₹17.7 / product (Included in Price)Our default standard packaging. Ensures maximum safety during transit with 3-ply eco-friendly corrugated boxes designed to prevent damage.
- 3-ply sturdy corrugated construction
- Eco-friendly & sustainable material
- Volumetric weight boxes (500g, 1000g, 1500g)
Vital for safe delivery, reduces transit damage, and protects your items.
Gift Packaging
₹47.2 / product (Incl. GST)Custom gift wrapping available for an extra charge. Perfect for birthdays, anniversaries, celebrations, and special occasions.
- Vibrant, premium festival & occasion wrappers
- Products individually gift-wrapped with care
- Adds a personal and thoughtful touch
Presents products beautifully, creating an unforgettable unboxing moment.
Shipping Flow
Efficient and transparent shipping process to ensure your orders reach you on time.
Processing
Orders are processed for shipping within 2-3 days.
Delivery
Delivery takes 2-5 days, depending on the shipping method & pin code.
Shipping Partners
Trusted national and regional couriers deliver your orders across India with multiple service levels, end-to-end tracking, and COD support.
India Post Shipping & Tracking
- We ship through India Post if your pin code isn't serviced by other couriers.
- India Post delivery timeline varies from 3-15 working days.
- India Post courier does not provide end-to-end tracking details.
- You cannot claim for lost/undelivered/POD for India Post orders.
Shipping Status
After the shipping label is generated, you can track your order from the dashboard. Click on any status below to learn more:
An order for which the Pickup Request has been generated and sent to the courier company is marked with the status 'Pickup Scheduled'.
This status indicates that there was an error during the pickup process. The courier company was unable to collect the package from the sender's location.
The courier has been dispatched to collect the package from the sender's location. This means the pickup is in progress.
An exception occurred during the pickup process. This could be due to various reasons such as incorrect address, package not ready, or other logistical issues.
The pickup has been rescheduled to a different date or time. This usually happens when the original pickup time was not convenient or there were issues with the initial pickup attempt.
The package has been successfully collected from the sender's location by the courier company and is now in their possession.
The package is currently being transported from the pickup location to the destination. It's on its way through the courier's network.
The package has reached the destination city and is out for final delivery to the recipient's address.
The delivery attempt was unsuccessful. This could be due to recipient not available, incorrect address, or other delivery issues. Multiple attempts will be made before returning the package.
The package has been successfully delivered to the recipient. The delivery process is complete.