Privacy Policy
Last Updated: November 11, 2026
1. Introduction & Overview
Welcome to BM2 Sipware (sipware.bm2group.in), operated under BM2 Group (bm2group.in). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
A. Personal Identification Information
When you create an account, place an order, or contact support, we collect your name, email address, phone number, shipping address, and billing details.
B. Transaction & Payment Data
Payment transactions are processed securely through RBI-compliant third-party payment gateways. We do not store your full credit card numbers or UPI banking passwords on our servers.
C. Technical & Usage Data
We automatically collect standard browser and device information, IP address, pages visited, and timestamps to optimize platform performance and security.
3. How We Use Your Information
- Order Fulfillment: To process, print on demand, package, and ship your ceramic sipware orders via logistics partners.
- Customer Support: To respond to inquiries, process replacements or claims, and verify unboxing videos.
- Platform Improvements: To analyze site traffic, prevent fraudulent transactions, and enhance user experience.
4. Third-Party Fulfillment & Sharing
We share necessary shipping and order details with our print-on-demand fulfillment partners (such as Quikink) and courier delivery services strictly to manufacture and deliver your products. We do not sell, trade, or rent your personal data to external advertisers.
5. Data Security
We implement robust administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights & Contact
You have the right to request access to, correction of, or deletion of your personal data. For privacy inquiries or support, please reach out to us: