Get in Touch
Have questions about our mugs, shipping, or custom orders? We're always here to help you out.
Direct Support
Reach out to our support team directly via email or phone during working hours.
Email usamitmatth121@gmail.com
Call / WhatsApp+91 98136 62025
Working HoursMon – Sat: 10:00 AM – 6:00 PM IST
💡 Tip: Include your order ID in messages for faster assistance.
Send a Message
Filing a damage claim? Please email your unboxing video and Order ID directly to amitmatth121@gmail.com.
Frequently Asked Questions
Everything you need to know about ordering, shipping, and returns.
How long does delivery take?
Do you support Cash on Delivery (COD)?
What are the shipping charges?
How do I track my order?
What if my mug arrives damaged?
Can I cancel or modify my order?
Are BM2 Sipware mugs microwave and dishwasher safe?
Do you accept bulk or corporate custom orders?
Can I send a mug directly as a gift to someone?